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Legal notice

BrennerMedien GmbH
Breitachweg 20h
86163 Augsburg

Mobile

+49 151 / 2262 9145

Landline

+49 821 / 710 581 - 0

Email

andi@stimme24.com

FileTransfer

stimme24.wetransfer.com

managing director

Andreas Brenner

Commercial Register

Local court of Augsburg, HRB 35215

VAT-ID

DE335058913

Offers are only valid for industry, retail, trade and commerce.
All prices plus legally applicable VAT.


© 2003 – 2021 BrennerMedien GmbH

gtc

General terms and conditions

1. general

1 The following terms and conditions shall apply exclusively to all offers, cost estimates, sales and deliveries, unless mandatory statutory provisions to the contrary or something else is expressly agreed in writing. They also apply to all future business relations, even if they are not expressly agreed again.

2 Deviating conditions of the contractual partner (hereinafter "Customer"), which BrennerMedien GmbH (hereinafter "Provider") does not expressly recognize, are non-binding, even if the Provider does not expressly object to them. Changes and additions must be made in writing.

3 The inclusion and interpretation of these terms and conditions, as well as the conclusion and interpretation of legal transactions with the customer itself, shall be governed exclusively by the laws of the Federal Republic of Germany. The application of the Uniform International Sales Law is excluded.

4 The invalidity of individual provisions of this contract or its components shall not affect the validity of the remaining provisions. The contracting parties are obligated, within the bounds of what is reasonable and in good faith, to replace an invalid provision with a valid provision that is equivalent to its economic success, provided that this does not result in a significant change to the content of the contract; the same applies if a matter requiring regulation is not expressly regulated.

5 The exclusive place of jurisdiction for all claims arising from the business relationship is Augsburg, Germany. We are also entitled to sue at the general place of jurisdiction of the customer. This does not apply to consumers.

6 By issuing an invoice, the client acknowledges these GTC and agrees to comply with them.

7 These GTC are valid as of May 12, 2018 and replace all previous versions of the GTC of BrennerMedien.

2. Placing of orders, acceptance of orders and deadlines

1 Orders are only binding if they are confirmed by us in writing.

2 There is exclusively a contractual relationship between provider and client. This also applies if the customer acts as a reseller (agency, etc.).

3 Delivery dates are generally to be regarded as non-binding. The dates for order completion stated in the offer or in the order confirmation correspond to the respective planning status. In the event of non-compliance, we shall be granted a reasonable period of grace. After fruitless expiration of the grace period, the customer may withdraw from the contract. Up to this point in time, deliveries and services ordered and accepted by the client may be invoiced by us, unless the client would be economically unreasonably disadvantaged by the invoicing.

4 Fixed dates for the provision of services are only valid if we confirm them in writing as a fixed date, fixed date or binding date. In the case of fixed dates, the client has the right to immediately withdraw from the contract free of charge if the date is exceeded. Until the time of the written notification of withdrawal, we may charge for the deliveries and services already provided and accepted by the customer, unless the customer would be economically unreasonably disadvantaged by the calculation.

5 In the event of force majeure or circumstances that make the execution of accepted orders unfeasible or difficult, we are entitled, even in the case of confirmed orders and orders already in execution, to either withdraw from the order or reduce the scope of the order or complete the order accordingly later, excluding any claims for damages. An agreed deadline shall be extended by the duration of the delay. However, termination by the client is possible at the earliest four weeks after the occurrence of the operational disruption described above. Liability by us is excluded in these cases.

6 The pronunciation of the delivered texts is based on the guidelines of the German Duden. If words, terms, company or proper names as well as foreign words or punctuation marks are contained in the text, which deviate from these guidelines, the customer undertakes to inform us in advance. BrennerMedien assumes no liability for phonetic errors, which have arisen in the absence of appropriate agreement. The same applies in the event that the delivered texts contain printing, grammatical, spelling or syntax errors.

7 With the purchase as a guest, the client agrees to the automatic creation of a user account. This is required for the order process as well as delivery of the production. After delivery of the production, the account can be irrevocably deleted at the request of the client, including all personal data.

3. rights release

1 We reserve the right, even without the express consent of the client, to send finished productions as demo material to customers, or to provide on our websites.

2 The customer grants BrennerMedien the right to use his name for marketing or promotional purposes. If the customer does not wish this, he must inform BrennerMedien in writing.

4. Industrial property rights and copyrights

1 The client declares that he is in possession of the duplication and reproduction rights of any documents submitted. The client indemnifies us from all claims of third parties due to an infringement of rights in this respect.

5 Warranty, liability and right of return

1 The client must immediately check the conformity of the delivered goods with the contract and, if necessary, notify us within 7 days. Thereafter, the risk of any defects shall pass to the client. Hidden defects that cannot be found after the immediate examination must be claimed within the statutory warranty period.

2 Defects in a part of the delivered goods do not entitle the customer to complain about the entire delivery, unless the partial delivery is of no interest to the customer.

3 In the event of a defect in the delivered item for which we are responsible, we shall be entitled to rectify the defect or provide a replacement at our discretion. If the rectification fails, the customer has the choice between a reduction of the purchase price or the cancellation of the contract.

4 Further claims - for whatever legal reason - of the client are excluded. For damages that do not affect the delivered item, we assume no liability. This exclusion includes in particular lost profits and other financial losses of the client. This also applies to all damages caused by our employees, representatives and vicarious agents.

5 We shall only be liable for damages arising from default and breaches of essential contractual obligations to the extent that these damages are foreseeable.

6 If changes are made to the delivered item by the customer or third parties, our liability is excluded, unless the customer proves that the changes are not the cause of the defect or damage.

7 All templates handed over to us will be treated carefully by us. A liability in case of damage or loss, we assume only up to the material value. Further claims of any kind, are excluded.

8 The aforementioned limitations of liability do not apply to grossly negligent and intentional conduct.

9 For consumers, the statutory warranty provisions apply.

6. remuneration

1 For our products and services, our current price list applies, unless other, confirmed in writing, prices have been agreed with us.

2 The prices are for delivery from the registered office Augsburg including VAT, plus packaging and other costs.

3 We reserve the right to make an additional charge for subsequent changes, i.e. after our order acceptance.

4 In the event of cancellation of an order by the client, we reserve the right to demand an expense allowance.

5 The client must ensure that the audio productions delivered by BrennerMedien are paid immediately upon receipt of the invoice. The maximum First after invoicing is 7 working days. For first-time customers, payment is made - unless otherwise agreed - via advance payment. From the 2nd order, invoicing is possible as an alternative.

6 Return debit notes are generally charged with a fee of 15.00 euros.

7. agency commission

1 In principle, all prices are AE eligible. Prerequisite: the agency acts as a reseller and provides proof of the service of consulting the customer.

2 The contractual relationship is established directly between the agency and the provider. The agency assumes the full risk of a possible bad debt to the end customer.

3 When placing the order for the first time, the trade register excerpt / business registration of the agency is to be submitted.

8. Shipping

1 Place of performance is Augsburg.

2 The delivery is made to the delivery address specified by the customer. A deviating agreement requires our written consent.

3 The dispatch takes place on calculation of the orderer.

4 As soon as the goods have been handed over to a forwarding agent, carrier or the post office, at the latest when they leave our company premises, the customer shall bear the risk for the goods. The transfer of risk to the client shall also take place in the case of carriage paid and free domicile deliveries.

5 Each shipment, in which there is external damage, is to be accepted by the customer only under determination of the damage on the part of the carrier / freight forwarder. If this is not done, all claims for damages against us shall lapse.

9. retention of title

1 All delivered goods remain our property until all claims arising from the delivery contract have been fulfilled. If the customer is an entrepreneur or a legal entity under public law or a special fund under public law, the goods remain our property until receipt of all payments from the business relationship with the customer.

2 The claims of the contractual partner from any resale of the reserved goods are already now assigned to us. They shall serve as security to the same extent as the reserved goods. If the goods subject to retention of title are sold by the contractual partner together with other goods not sold by us, the assignment of the claim from the resale shall only apply in half of the resale value of the respective goods subject to retention of title sold.

3 Access by third parties to the goods and claims belonging to us must be notified to us immediately by the contractual partner.

10. terms of payment

1 Payment is made for the first order via advance payment. In case of self-collection cash payment has to be made. For cash on delivery deliveries are currently an additional EUR 5.80 cash on delivery fee. If the acceptance of cash on delivery is refused, we charge a compensation fee of EUR 23,20. However, the customer has the possibility to prove a lower damage, which will then be taken as a basis. The goods will be invoiced regardless of this. A payment on account is only possible from the 2nd order.

2 For all orders, a reasonable advance payment or security by bank guarantee or credit card may be required. All products and products of BrennerMedien must be transferred / paid within 14 business days.

3 If the fulfillment of the payment claim is at risk due to a significant deterioration of the financial circumstances of the customer, which became known after the conclusion of the contract, we are entitled to demand advance payment, retain goods and stop further work. We shall also be entitled to these rights if the customer is in default of payment for deliveries based on the same contractual relationship.

4 In the event of default in payment, all outstanding invoices, furthermore all invoices not due or deferred, shall become due and payable immediately. In the case of partial deliveries/performances, the delay shall entitle the Seller/Contractor to refuse the quantity/performances still to be delivered from the order without incurring any obligation to pay damages.

5 The client may only offset claims against us if these have been legally established, are undisputed or have been acknowledged by us.

6 Rights of retention can only be asserted by the client within the framework of the same legal relationship.

7 Claims against us are not assignable.

11. Settlement Permits and Changes

1 The invoices issued by us are subject to any errors. We may issue a new, corrected invoice no later than six weeks after receipt of the invoice by the client. Six weeks after receipt of the invoice by the customer, the invoice shall be deemed to have been approved by the customer, unless we receive a written objection within this period, stating the invoice item objected to. After the expiry of the six-week period, an amendment of the invoice is excluded.

2 This also applies to desired changes in the invoice recipient or the invoice address. The six-week period does not affect the obligation to pay or the obligation to notify defects within the shorter periods specified in these GTC.

12. Commercial practice and copyright

1 In commercial transactions, the commercial customs of the audio and advertising industries shall apply (e.g. no obligation to surrender raw material created for the production of the final product owed), unless a deviating order has been placed.

2 For creative services provided by us on behalf of the customer, we reserve all rights (copyright). The client pays with his payment for these works only the work performance itself, but not the rights to the intellectual property, in particular not the right of further reproduction. The copyright can be transferred to the client or a third party against payment if this is agreed in writing. In this case, the rights shall only become the property of the client or the third party upon payment of the agreed remuneration.

13. data and order documents of the client and data processing

1 The data received by us due to the business transaction will be stored exclusively for processing in our company.

2 All items brought in or sent by the client, in particular templates, data and data carriers, will only be archived beyond the time of handover of the final product after written agreement and against special remuneration. If these items are to be insured, the client must arrange this himself in the absence of an agreement. Liability by us for damage or loss for whatever reason is excluded.

3 The dispatch of data or other order documents to the client or a third party shall be made against payment.

14. licenses

1 The customer receives the license to use the audio productions only through the full settlement of the invoice. If the production is used before, the customer violates applicable law. In this case BrennerMedien expressly reserves the right to claim damages. Any further claims by third parties remain reserved.

2 Unless otherwise agreed, the customer receives with invoice settlement the right to use the productions for an unlimited time in connection with a company and the previously agreed purpose. Further use requires the prior, written permission of BrennerMedien.

3 The audio productions made by us are to be used only for legal purposes. For any damage caused by other uses, BrennerMedien reserves the right to take legal action or claim for damages.

4 Explicitly excluded is the resale of products and licenses of use acquired from the provider (exception: agencies). Violations will be punished with a contractual penalty.

PrivacyStatement

Data protection statement

This privacy statement informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the websites, functions and content associated with it, as well as external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer"). With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Controller

BrennerMedien GmbH
Managing Director: Andreas Brenner
Breitachweg 20h
86163 Augsburg

Tel: +49 (0) 821 / 71 05 81 - 0
Fax: +49 (0) 821 / 71 05 81 - 50

E-mail: info@anrufbeantworter24.com

Types of data processed:

- Inventory data (e.g., names, addresses).
- Contact data (e.g., email, phone numbers).
- Content data (e.g., text input, photographs, videos).
- Usage data (e.g., web pages visited, interest in content, access times).
- Meta/communication data (e.g., device information, IP addresses).

Categories of data subjects

Visitors and users of the Online Offer (Hereinafter, we also refer to the data subjects collectively as "Users").

Purpose of processing

- Provision of the online offer, its functions and content.
- Answering contact requests and communication with users.
- Security measures.
- Reach measurement/marketing

Terms used

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

"Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

"Profiling" means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

"Controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.

In accordance with Art. 13 DSGVO, we inform you of the legal basis for our data processing activities. If the legal basis is not mentioned in the privacy statement, the following applies: The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 DSGVO, the legal basis for processing to fulfill our services and perform contractual measures and respond to inquiries is Art. 6(1)(b) DSGVO, the legal basis for processing to fulfill our legal obligations is Art. 6(1)(c) DSGVO, and the legal basis for processing to protect our legitimate interests is Art. 6(1)(f) DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO serves as the legal basis.

Security measures

We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk in accordance with Article 32 DSGVO, taking into account the state of the art, the cost of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

The measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access to them, input, transfer, ensuring availability and their separation. Furthermore, we have established procedures to ensure the exercise of data subjects' rights, deletion of data, and response to data compromise. Furthermore, we take into account the protection of personal data already during the development, respectively selection of hardware, software as well as procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 DSGVO).

Collaboration with processors and third parties

If, in the course of our processing, we disclose data to other persons and companies (order processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if a transfer of data to third parties, such as payment service providers, is required for the performance of the contract pursuant to Art. 6 (1) lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or do so in the context of using third-party services or disclosing, or transferring data to third parties, this will only be done if it is done in order to fulfill our (pre)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or allow the processing of data in a third country only if the special requirements of Art. 44 et seq. DSGVO are met. I.e. the processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection that corresponds to the EU (e.g. for the USA by the "Privacy Shield") or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").

Rights of data subjects

You have the right to request confirmation as to whether data in question is being processed and to information about this data, as well as further information and a copy of the data in accordance with Art. 15 DSGVO.

You have in accordance with. Art. 16 DSGVO the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

You have in accordance with Art. 17 DSGVO the right to request that relevant data be deleted immediately, or. alternatively, in accordance with Art. 18 DSGVO, to request restriction of the processing of the data.

You have the right to request that the data concerning you that you have provided to us in accordance with Art. 20 DSGVO to receive and to require their transfer to other responsible parties.

You also have the right, pursuant to Art. 77 DSGVO, to lodge a complaint with the competent supervisory authority.

Right of revocation

You have the right to revoke any consent given in accordance with Art. 7 (3) DSGVO with effect for the future

Right of objection

You may object at any time to the future processing of data relating to you in accordance with Article 21 DSGVO. In particular, the objection may be made against processing for purposes of direct marketing.

Cookies and right to object to direct marketing

"Cookies" are small files that are stored on users' computers. Within the cookies, different information can be stored. A cookie is primarily used to store the details of a user (or the device on which the cookie is stored) during or even after his visit within an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. Such a cookie may store, for example, the contents of a shopping cart in an online store or a login status. Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be stored if users visit them after several days. Likewise, the interests of users can be stored in such a cookie, which is used for range measurement or marketing purposes. Third-party cookies" are cookies that are offered by providers other than the responsible party that operates the online offer (otherwise, if it is only their cookies are called "first-party cookies").

We may use temporary and permanent cookies and clarify this in the context of our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to disable the appropriate option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of the services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by means of their deactivation in the browser settings. Please note that then not all functions of this online offer can be used if necessary.

Deletion of data

The data processed by us will be deleted or restricted in its processing in accordance with Articles 17 and 18 DSGVO. Unless expressly stated within the scope of this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.

According to legal requirements in Germany, the retention is carried out in particular for 10 years in accordance with § 147 paragraph 1 AO, 257 paragraph 1 No. 1 and 4, paragraph 4 HGB (books, records, management reports, accounting vouchers, commercial books, for taxation relevant documents, etc.) and 6 years in accordance with § 257 paragraph 1 No. 2 and 3, paragraph 4 HGB (commercial letters).

According to legal requirements in Austria, the storage is carried out in particular for 7 years in accordance with § 132 para 1 BAO (accounting records, vouchers / invoices, accounts, receipts, business papers, statement of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years for documents relating to electronically provided services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.

Business-related processing

In addition, we process
- Contractual data (e.g., subject matter of the contract, term, customer category).
- Payment data (e.g., bank details, payment history)
of our customers, prospective customers and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Order processing in the online store and customer account

We process the data of our customers in the context of ordering processes in our online store to enable them to select and order the selected products and services, as well as their payment and delivery, or execution.

The processed data include inventory data, communication data, contract data, payment data and the persons affected by the processing include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer services. Here, we use session cookies for storing the shopping cart content and permanent cookies for storing the login status.

The processing is based on Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) DSGVO. In this context, the information marked as required is necessary for the justification and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment or in the context of legal permissions and obligations to legal advisors and authorities. The data will be processed in third countries only if this is necessary for the performance of the contract (for example, at the request of the customer for delivery or payment).

Users can optionally create a user account, in which they can view their orders in particular. As part of the registration, the required mandatory information will be provided to users. The user accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data with regard to the user account will be deleted, subject to their retention is necessary for commercial or tax reasons in accordance with Art. 6 para. 1 lit. c DSGVO. Information in the customer account remains until its deletion with subsequent archiving in the event of a legal obligation. It is the responsibility of the users to save their data in the event of termination before the end of the contract.

In the context of registration and renewed registrations and use of our online services, we store the IP address and the time of each user action. The storage is based on our legitimate interests, as well as the users in protection against abuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c DSGVO.

Deletion takes place after the expiry of statutory warranty and comparable obligations, the need to retain the data is reviewed every three years; in the case of statutory archiving obligations, deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).

Agency services

We process our customers' data within the scope of our contractual services which include conceptual and strategic consulting, campaign planning, software and design development/consulting or maintenance, implementation of campaigns and processes/handling, server administration, data analysis/consulting services and training services.

In doing so, we process inventory data (e.g.., customer master data, such as names or addresses), contact data (e.g., e-mail, telephone numbers), content data (e.g., text entries, photographs, videos), contract data (e.g., subject matter of contract, term), payment data (e.g., bank details, payment history), usage data and metadata (e.g., in the context of evaluating and measuring the success of marketing measures). As a matter of principle, we do not process special categories of personal data, unless these are components of commissioned processing. Data subjects include our customers, prospective customers as well as their customers, users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual services, billing and our customer service. The legal basis for the processing results from Art. 6 para. 1 lit. b DSGVO (contractual services), Art. 6 para. 1 lit. f DSGVO (analysis, statistics, optimization, security measures). We process data that are necessary for the justification and fulfillment of the contractual services and point out the necessity of their indication. Disclosure to external parties only takes place if it is necessary in the context of an order. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client as well as the legal requirements of a contract processing pursuant to Art. 28 DSGVO and do not process the data for any other purposes than those specified in the order.

We delete the data after the expiry of statutory warranty and comparable obligations. the necessity of keeping the data is reviewed every three years; in the case of statutory archiving obligations, the deletion takes place after their expiry (6 years, according to § 257 paragraph 1 HGB, 10 years, according to § 147 paragraph 1 AO). In the case of data disclosed to us by the client in the context of an order, we delete the data in accordance with the specifications of the order, in principle after the end of the order.

External payment service providers

We use external payment service providers through whose platforms the users and we can make payment transactions (e.g., each with a link to the privacy policy, Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full), Klarna (https://www.klarna.com/de/datenschutz/), Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/), Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/), Visa (https://www.visa.de/datenschutz), Mastercard (https://www.mastercard.de/de-de/datenschutz), American Express (https://www.americanexpress.com/de/content/privacy-policy-statement)

In the context of the fulfillment of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b. DSGVO. In addition, we use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. b. DSGVO to provide our users with effective and secure payment options.

The, by the payment service providers processed data include inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, sums and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. I.e. we do not receive any account or credit card related information, but only information with confirmation or negative information of the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit agencies. This transmission is for the purpose of checking identity and creditworthiness. For this purpose, we refer to the terms and conditions and privacy policy of the payment service providers.

For payment transactions, the terms and conditions and privacy policy of the respective payment service providers, which are available within the respective websites, or transaction applications. We refer to these likewise for the purpose of further information and assertion of revocation, information and other data subject rights.

Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of providing our contractual services. The processing bases are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information mentioned in these processing activities.

We disclose or transmit data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.

Furthermore, we store information on suppliers, organizers and other business partners on the basis of our business interests, for example, for the purpose of later contact. This majority company-related data, we store in principle permanently.

Business analysis and market research

In order to run our business economically, to be able to identify market trends, wishes of contractual partners and users, we analyze the data we have on business transactions, contracts, inquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. DSGVO, whereby the data subjects include contractual partners, interested parties, customers, visitors and users of our online offer.

The analyses are carried out for the purpose of business evaluations, marketing and market research. In doing so, we may take into account the profiles of registered users with details, for example, of the services they have used. The analyses serve us to increase the user-friendliness, the optimization of our offer and the business management. The analyses serve us alone and are not disclosed externally, unless they are anonymous analyses with aggregated values.

If these analyses or profiles are personal, they will be deleted or anonymized upon termination of the user, otherwise after two years from the conclusion of the contract. In all other respects, the overall business analyses and general tendency determinations are created anonymously whenever possible.

Participation in affiliate partner programs

Within our online offer, we use industry-standard tracking measures on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer) pursuant to Art. 6 para. 1 lit. f DSGVO, insofar as these are necessary for the operation of the affiliate system. In the following, we inform users about the technical background.

The services offered by our contractual partners may also be advertised and linked on other websites (so-called affiliate links or after-buy systems, if, for example, links or third-party services are offered after a contract has been concluded). The operators of the respective websites receive a commission if users follow the affiliate links and subsequently take advantage of the offers.

In summary, it is necessary for our online offer that we can track whether users who are interested in affiliate links and / or the offers available from us, the offers subsequently at the instigation of the affiliate links or our online platform, perceive. For this purpose, the affiliate links and our offers are supplemented by certain values, which may be part of the link or otherwise set, e.g. in a cookie. The values include in particular the source website (referrer), time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, an online identifier of the user, as well as tracking-specific values such as advertising ID, partner ID and categorizations.

The online identifiers of the users used by us are pseudonymous values. That is, the online identifiers themselves do not contain any personal data such as names or email addresses. They only help us to determine whether the same user who clicked on an affiliate link or became interested in an offer via our online offer has taken advantage of the offer, i.e. has concluded a contract with the provider, for example. However, the online identifier is personal to the extent that the partner company and also us, the online identifier together with other user data. Only in this way can the partner company tell us whether that user has taken advantage of the offer and we can, for example, pay out the bonus.

Registration function

Users can create a user account. As part of the registration process, the required mandatory information is provided to users and processed on the basis of Art. 6 (1) lit. b DSGVO for purposes of providing the user account. The processed data includes in particular the login information (name, password as well as an email address). The data entered during registration is used for the purposes of using the user account and its purpose.

Users may be informed about information relevant to their user account, such as technical changes, by e-mail. If users have terminated their user account, their data relating to the user account will be deleted, subject to any legal obligation to retain it. It is the responsibility of users to back up their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

In the context of the use of our registration and login functions and the use of the user account, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the user in protection against abuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO. The IP addresses are anonymized or deleted after 7 days at the latest.

Contacting us

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 para. 1 lit. b) DSGVO. The user's details may be stored in a customer relationship management system ("CRM system") or comparable inquiry organization.

We delete the inquiries if they are no longer necessary. We review the necessity every two years; Furthermore, the legal archiving obligations apply.

Newsletter

The following information will inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to the receipt and the described procedures.

Newsletter content: We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. If the contents of the Newsletter are specifically described in the context of a registration, they are decisive for the consent of the users. Otherwise, our newsletters contain information about our services and us.

Double opt-in and logging: The registration for our newsletter takes place in a so-called double opt-in process. That is, after registration, you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Likewise, the changes to your data stored with the shipping service provider are logged.

Registration data: To sign up for the newsletter, it is sufficient to provide your email address. Optionally, we ask you to provide a name, for the purpose of personal address in the newsletter.

The dispatch of the newsletter and the associated measurement of success are based on consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 para. 2 No. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. DSGVO in conjunction with. § 7 para 3 UWG.

The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of users and further allows us to prove consent.

Cancellation/Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to be able to prove consent formerly given. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time.

Newsletter - performance measurement

The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file that is retrieved from our server, or if we use a shipping service provider, from their server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected.

This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled.

Hosting and emailing

The hosting services we use are for the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services, which we use for the purpose of operating this online offering.

In this context, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 lit. f DSGVO in conjunction with. Art. 28 DSGVO (conclusion of order processing contract)

Collection of access data and log files

We, or our hosting provider, collects on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. to investigate abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident is finally clarified.

Google Analytics

We use on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by users is usually transmitted to a Google server in the U.S. and stored there.

Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law (https://www. privacyshield.gov/participant?id=a2zt0000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the Internet. In doing so, pseudonymous usage profiles of the users can be created from the processed data.

We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies by selecting the appropriate settings on their browser software; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about Google's use of data, settings and opt-out options, see Google's privacy policy (https://policies.google. com/technologies/ads) as well as in Google's ad display settings (https://adssettings.google.com/authenticated).

Users' personal data is deleted or anonymized after 14 months.

Google Universal Analytics

We use Google Analytics in the form of "Universal Analytics". "Universal Analytics" refers to a method used by Google Analytics in which user analysis is based on a pseudonymous user ID, thereby creating a pseudonymous profile of the user with information from the use of different devices (so-called "cross-device tracking").

Crazy Egg

Within our online offer, on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) the Crazy Egg of Crazy Egg, Inc. is used.

Crazy Egg allows in the context of so-called "A/B testing", "click tracking" and "heat maps" to track how various changes to a website (eg changes to the input fields, design, etc.). A/B tests are used to improve the usability and performance of online offerings. For example, users are presented with different versions of a website or its elements, such as input forms, on which the placement of content or labels of navigation elements may differ. Then, based on the behavior of users, e.g., staying on the website longer or interacting with the elements more frequently, it can be determined which of these websites or elements are more likely to meet users' needs. "Click tracking" allows to overview users' movements within an entire online offer. Since the results of these tests are more accurate when users' interactions can be tracked over time (e.g., being able to see if a user likes to return), cookies are usually stored on users' computers for these testing purposes. "Heatmaps" are mouse movements of the users, which are summarized to an overall picture, with the help of which, for example, it can be recognized which website elements are preferably accessed and which website elements users prefer less.

Only for these test purposes, cookies are stored on the devices of the users. Only pseudonymous data of the users are processed. For more information on the software used and Crazy Egg's privacy policy, please here.

If you do not want Visual Website Optimizer to collect your usage behavior, you can opt-out of data collection using this link: Object here

Integration of third-party services and content

We use content or service providers within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offers of third party providers to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").

This always requires that the third-party providers of this content, perceive the IP address of users, because without the IP address they could not send the content to their browser. The IP address is thus necessary for the presentation of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.

Youtube

We embed the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Fonts

We embed the fonts ("Google Fonts") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google ReCaptcha

We integrate the function for the recognition of bots, e.g. for entries in online forms ("ReCaptcha") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Maps

We integrate the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually executed in the context of the settings of their mobile devices). The data may be processed in the United States. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.